Terms & Conditions

1. General

1.1. These terms and conditions apply to all bookings, services, and agreements of Chogogo Resort Curaçao, located in Curaçao.

1.2. By making a reservation or booking a stay, the guest agrees to these terms and conditions.

2. Reservations and Payments

2.1. Reservations can be made online, by phone, or by email.

2.2. The guest is required to make a deposit upon booking. The remaining balance must be paid upon arrival, unless otherwise agreed.

2.3. Rates are inclusive of local taxes and surcharges unless stated otherwise.

2.4. The Resort reserves the right to cancel reservations without a deposit.

3. Cancellations and Changes

3.1. Cancellations must be made in writing.

3.2. For cancellations up to 60 days prior to the arrival date, USD 50 of the total stay will be charged.

3.3. For cancellations made between the 59th and the 21st day prior to arrival, 20% of the total stay will be charged.

3.4. For cancellations made between the 20th and the 7th day prior to arrival, 50% of the total stay will be charged.

3.5. For cancellations made between the 6th day and the day of arrival, 100% of the total stay will be charged. In the case of no-shows, 100% of the total amount will also be charged. A no-show remains fully chargeable in all instances, including where non-arrival is caused by force majeure or circumstances beyond the guest's control.

3.6. The Resort reserves the right to modify or cancel reservations in the event of force majeure or unforeseen circumstances.

3.7. The Resort further reserves the right to cancel a reservation in the case of an obvious and demonstrable error in the pricing. This includes, among others, evident typing or system errors where the displayed price deviates significantly from the usual or intended price of the Resort.

4. Check-in and Check-out

4.1. Check-in is available from 16:00 on the day of arrival.

4.2. Check-out must be completed by 12:00 on the day of departure.

4.3. Early check-in or late check-out is possible upon request, subject to availability, and may incur additional costs.

5. Stay and House Rules

5.1. The guest is required to leave the accommodation clean and undamaged.

5.2. The Resort is not responsible for loss, theft, or damage to guests' personal belongings.

5.3. Pets are not allowed unless otherwise agreed upon.

5.4. The number of guests must not exceed the maximum capacity for the booked accommodation.

5.5. Smoking is only permitted on the terrace/balcony.

5.6. Guests must avoid causing any nuisance to others at all times.

5.7. Barbecuing is not allowed on the resort premises.

6. Liability

6.1. The Resort is not liable for damage, loss, or injury to persons or property caused by circumstances beyond the Resort's control.

6.2. The guest is responsible for damage caused by reckless behavior or misuse of the Resort's facilities.

7. Facilities and Services

7.1. The Resort offers various facilities and services such as a swimming pool, restaurant, and wifi. The Resort reserves the right to change the availability of these facilities without prior notice.

7.2. Use of the facilities is at the guest's own risk.

8. Privacy and Data Protection

8.1. Personal data provided by guests is processed in accordance with applicable privacy laws.

8.2. The Resort respects guests' privacy and takes appropriate measures to ensure the security of personal data.